HTTPS at the office, and when working from home.
Each phone has its own transport. TFTP stays limited to the local network.
Servers and provisioning — Your IP phones, set up remotely.
In our cloud or on your servers, the console sets up each phone and follows it live.
Where it runs
The same phone system, in the cloud or on your premises.
Three ways to install Comunik VOIP. The console and its features stay the same; only the place where the servers run changes.
Plug in a phone
From the box to the first call, without touching the phone.
The phone is plugged in and asks for its configuration. The console hands it over.
Profiles
One profile per model
A profile holds the settings shared by one model. One of them is the default for the whole sphere.
Import
The whole fleet in one paste
A four-column CSV: MAC address, model, name, extension. The default profile applies on its own.
Keys
Each phone's keys
BLF keys, lines and speed dials are set from the console. Key 1 stays the line.
Settings
The small settings that save a trip.
A setting changed, the phone up to date.
"Resync" sends the configuration again to one phone, or to all of them at once.
A phone that drops shows up right away.
Its connection goes offline, with the time it was last seen.
Secure TFTP
TFTP opens for an hour at most, then closes on its own.
Older phones on the local network fetch their configuration over TFTP, unencrypted. The console frames every opening.
Inventory
Everything the phone console does.
What exists is ticked. What is missing, or switched off, is in grey.
Not yet, or switched off
Phones
- Declare a phone: MAC, catalogue model, user
- CSV import and model catalogue
- Live status and connection, time last seen
- Resync one phone, or all
- BLF keys, lines and speed dials
- Profiles for other SIP brands: Cisco, Polycom
Provisioning
- Profiles per model, default profile for the sphere
- HTTPS, TFTP or automatic transport, phone by phone
- Provisioning server address, ready to copy
- Phone clocks set from the provisioning server
Secure TFTP
- Activation window of 60 minutes at most
- Dedicated password at every activation
- Allowed IP ranges (CIDR)
- Audit log: activations, refusals, configurations served
Deployment
- Comunik cloud, hosted by us
- Dedicated, isolated cloud
- On-premises servers
Limits
- Extension profiles
- Live call quality: MOS, jitter, loss
Comunik VOIP
The console prepares the phones. Here is the rest of the phone system.
The phone system
Numbers, ring groups, queues and opening hours, set in the console.
The IVR
The "press 1, press 2" menu, built block by block.
The call log
Every call with its outcome, its recording and the contact record.
Monitoring
Queues, agents and calls in progress, live.
The WebPhone
Your extension in the browser, open on every page.
The mobile app
The same extension rings on your phone, even when it is locked.
SIP trunks and numbers
Your carriers, your numbers, and the route of every outbound call.
IP phones
Seven models, from the spare handset to the three-screen reception phone.
Questions
What we get asked about the servers.
The answers stick to what the console does today.
Let's prepare your fleet before the phones arrive.
Send us the list of your phones: we import it with you and plug in the first one together.
