Can several people write in the same note at the same time?

Yes, on the web. Everyone sees the others' cursors, with their name and color, and edits merge on their own: nobody overwrites a colleague's text. The note saves continuously, and the history keeps every version with its author. On mobile, you read and edit the same note, but the update arrives when the other person finishes writing, not character by character.

Does the meeting report write itself?

The participants write it together, in the Notes panel of the video room. The note, marked “Report”, is shared with them and stays on the activity's record after the meeting. When an admin enables an AI assistant for your workspace, the activity's record can also receive an automatic meeting summary, in its Summary tab.

Can I share a note with someone who has no account?

From the mobile app, yes: a read-only public link, password protected and with an expiry date. The web doesn't offer this link yet. It shares a note with people in your workspace, as editors or viewers, or with the whole workspace.

What happens if the connection drops while writing?

You keep writing. A banner shows the note is disconnected, and changes sync when you reconnect. If a note reaches the maximum size set for your workspace, the app warns you before any text is lost.

Can a note be linked to a customer?

Yes: the note's Relations panel links it to a contact, a company, a call or an email, and the deal has its own Notes tab. A ticket, an activity and a video meeting also keep their linked notes. The Notes tab on a Directory contact record is a different tool, made of short internal notes: it doesn't show documents from the Notes app.

Can I mention a colleague in a note?

In comments, yes: an @mention targets a person who has access to the note, and replies go under the comment. In the body of the text, @ mentions don't exist yet.

Notes — Team notes, filed next to the case they serve.

Written together in real time, then kept in the ticket or meeting they are about.

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NotesSearch everything…⌘K4073181

New noteSearch…AllFavoritesSharedPrivateFrom template

Astréa delivery procedureliveRim · 10:42

Report · Steering committeeSonia · 14:46

Weekly support check-inKarim · yesterday

Welcoming a new agentLeïla · Mon

Q4 pricing, assumptionsMehdi · Oct 18

Dock 2 complaintRim · Oct 16

Opening a customer accountSonia · Oct 12

Sfax warehouse checklistSofiane · Oct 9

Astréa delivery procedure

2 collaborators onlineSaved at 10:42

Astréa delivery procedureFollow it for every delivery to Astréa Distribution. Kept up to date by the logistics team.Before leavingCheck the packing listPhotograph the palletsGet the release form signed KarimOn arrivalCount the parcels with the customerLet Nadia Kraiem know one hour aheadRimIf running lateCall the carrier, then open a ticket linked to the delivery.Docks and slots

DockSlotContact

Dock 2Thursday 8 – 10 a.m.Nadia Kraiem

Dock 4Monday 2 – 4 p.m.Astréa front desk

Comments5

Karim Ben Salah10:31@Rim are we keeping dock 2 on Thursdays?Reply

Rim Bouazizi10:36Yes, until the end of November. I'm adding it to the table.

Sonia Lahmar10:40@Karim remember the signed form, Astréa asked for it yesterday.Reply

Mehdi Jouini10:41I added the dock table at the bottom.Reply

Leïla Mansouri10:44@Sonia shall I share it with the evening team?Reply

Add a comment… (@mention)

Trusted by

The problem

The procedure exists in three versions, in three inboxes.

Without Notes

The meeting report is written that evening, from memory, by whoever took notes.
Everyone edits their own copy, then nobody knows which one is right.
The dock procedure lives in a file attached to last year's email.
The ticket explains the problem; the fix is somewhere else.

With Notes

The report is written together during the video meeting, in the room.
One note, written together, with every version in its history.
The procedure is linked to the ticket, deal or activity it serves.
The ticket keeps its notes in a tab, next to the conversation.

Together

A note that keeps its memory and its permissions.

Every version keeps its author, every note its readers, and a dropped connection loses nothing.

Who changed what, and when.

Every version keeps its author. Compare two versions, then restore the old one if needed.

Only you, a few people or the whole workspace.

Just you, chosen people or the whole space. Each person is an editor or a reader.

The network drops, the note carries on.

Offline, you keep writing. Everything syncs when the network comes back.

Day to day

One note, from the meeting to the ticket.

Several people write it during the video meeting, then it stays in the case it explains.

A Notes panel opens next to the video and the whiteboard is added to it. When the meeting ends, the minutes stay on the activity record.

Start

No more starting from a blank page.

A template for the structure, search to find it again, Koukou to take stock.

Templates
The template sets
the structure.
Meeting report, procedure, weekly check-in: system templates, and your team's own. The note opens already laid out.
- System templates
- Your templates
- Preview before using
Search
The right note
in a few letters.
The searched word highlighted, results sorted by relevance. Tags, favorites and pinned notes narrow the list.
- Sorted by relevance
- Tags and filters
- Favorites and pinned
Koukou
Koukou sums up
the open note.
“Summarize this note”, “What changed?”: Koukou answers about the open note.
- Summarise
- What changed
- The comments

Templates

The template sets
the structure.

Meeting report, procedure, weekly check-in: system templates, and your team's own. The note opens already laid out.

System templates
Your templates
Preview before using

Mobile app

Your notes in your pocket, even in the field.

The iPhone and Android app reads and edits your notes. It also has what the web doesn't have yet: the grid, voice memos and the public link.

Grid view and multiple selection
Voice memo attached to the note
Public link with password and expiry
Versions, comments, templates, PDF export

Security

You choose who reads the note.

A note is shared with named people or the whole workspace. Every version keeps its author.

Editor or viewer, person by person.
Version history, restore in one click.
Data hosted on the Comunik cloud, or on your own servers.

Certifications

Certified ISO 27001 and ISO 9001. Check it in the register.

Check on Certipedia

ISO/IEC 27001:2022
Information security
How your data is classified, protected and returned, audited by TÜV Rheinland.
ISO 9001:2015
Quality management
Written processes, checked and reviewed: what TÜV Rheinland comes to audit.

Around Notes

Notes work with eight apps.

The inventory

Everything inside, and what's missing.

What's grey doesn't exist yet, or not everywhere (web or phone). We'd rather say so than leave it out.

Not yet, or not everywhere

Write

Headings, bold, italic, strikethrough, lists, checkboxes, quote, code, link
Text color and highlight
Full tables, pasting a Markdown table
Resizable images in the text
PDF export
@ mention in the body of the text (mentions are in comments)

Together

Live co-writing, named cursors
Automatic merging, continuous saving, recovery after a drop
Version history, comparison, restore
Comments with replies and @mentions

Only you, specific people or the whole workspace
Editor and viewer roles; removed permission applied live
Read-only public link on the web (available on mobile)

File

Notes linked to a ticket, a deal, an activity, a video meeting
Relations: contact, company, call, email
Attachments up to 25 MB, larger files in the Drive
Pin, archive, favorites, tags

Find

Search, highlighted title, sorted by relevance
Date, status and tag filters
All, Favorites, Shared, Private, From template
Grid view and bulk actions on the web

Templates and Koukou

System templates and team templates
Koukou: summarise the note, what changed, the comments
Quick create from the app's “+”

Meetings

Notes panel in the video room, “Report” badge
Whiteboard added to the note
Main report on the activity's record

Mobile

List, editor, versions, comments, sharing, templates, PDF
Grid view, multi-select, voice memo, public link
Character-by-character co-editing on mobile
Editing a note that contains images, on mobile

Frequently asked questions

What people ask us before writing the first note.

The answers, including when they say what's still missing. Your question isn't here? Ask it during the demo.

Write your next meeting report during the meeting.

Open a video meeting, write with two colleagues in the Notes panel, then find the note on the record. Included in Comunik KIT, Full plan.

Request a demo

NotesSearch everything…⌘K4073181

New noteSearch…AllFavoritesSharedPrivateFrom template

Astréa delivery procedureliveRim · 10:42

Report · Steering committeeSonia · 14:46

Weekly support check-inKarim · yesterday

Welcoming a new agentLeïla · Mon

Q4 pricing, assumptionsMehdi · Oct 18

Dock 2 complaintRim · Oct 16

Opening a customer accountSonia · Oct 12

Sfax warehouse checklistSofiane · Oct 9

Report · Astréa steering committee

3 collaborators onlineSaved at 14:46

ReportVideo meeting, Oct 29Shared · 6 peopleReport · Astréa steering committeeSix participants, 42 minutes. Written by three people during the meeting.DecisionsPallet 3 ships again on Monday with the signed release form.A delivery check-in every Thursday until the end of November.Actions

ActionWhoDue

Get the release form signedMehdiOct 30

Schedule the Thursday check-inLeïlaNov 3

Confirm the quote lead timeKarimNov 5

Meeting whiteboard

WarehouseCarrierCustomersigned form before leaving

Notes — Team notes, filed next to the case they serve.

The procedure exists in three versions, in three inboxes.

Without Notes

With Notes

A note that keeps its memory and its permissions.

One note, from the meeting to the ticket.

Meetings The minutes are written during the meeting

Write Several people, without overwriting anyone

File Filed in the ticket it explains

No more starting from a blank page.

The template sets the structure.

The right note in a few letters.

Koukou sums up the open note.

The template sets the structure.

Your notes in your pocket, even in the field.

You choose who reads the note.

Certified ISO 27001 and ISO 9001. Check it in the register.

ISO/IEC 27001:2022

ISO 9001:2015

Notes work with eight apps.

Everything inside, and what's missing.

What people ask us before writing the first note.

Can several people write in the same note at the same time?

Does the meeting report write itself?

Can I share a note with someone who has no account?

What happens if the connection drops while writing?

Can a note be linked to a customer?

Can I mention a colleague in a note?

Write your next meeting report during the meeting.

The template sets
the structure.

The right note
in a few letters.

Koukou sums up
the open note.

The template sets
the structure.