Email, SMS or WhatsApp.
Email through your SMTP relay, SMS through your provider, WhatsApp through a Meta-approved template.
Campaigns — One message to your customers, by email, SMS or WhatsApp.
One message to a Directory segment. No WhatsApp? The contact gets a text message.
Trusted by
The problem
One tool for email, another for SMS.
Without Campaigns
- The customer list gets exported from the CRM into an emailing tool.
- SMS go out from another tool, with another list.
- Nobody knows who read the message.
- In an emergency, someone calls the list by hand.
With Campaigns
- The segment comes from the directory, no export.
- Email, SMS and WhatsApp go out from the same wizard.
- Reads and clicks are counted live.
- The voice alert calls the list and asks for a confirmation.
Channels
One message, three channels.
A contact who isn't on WhatsApp gets an SMS.
WhatsApp first, SMS otherwise.
Number on WhatsApp: WhatsApp. Otherwise: SMS. Tracking says why.
A personal message for each contact.
Template variables are filled from the contact's fields.
Prepare
A campaign ready, step by step.
The wizard checks what's missing at each step.
Step 1
Channel and segment
Pick the channel, then a directory segment. The number of contacts shows right away.
- Email, SMS, WhatsApp
- Directory segment
- Audience counted
- Draft saved
Step 2
Template, variables, a test
A published template, its variables mapped to the contact, a preview and a test send.
- Published templates
- Contact variables
- Header from Drive
- Test send
Step 3
Now, or on a date
Right away or on a date. The summary freezes the audience and recaps the estimated SMS cost.
- Send now
- Set date
- Summary
- Consent reminder
Track
What happens to the message, live.
Reads and clicks come back during sending. Pause, resume or cancel at any time.
Counters
Sent, delivered,
read, clicked.Progress and counters move while the campaign sends.
- Live
- Counters
- Pause and resume
Funnel
WhatsApp delivery,
step by step.From sent to delivered to read, with the actual share of WhatsApp and SMS.
- Funnel
- Channels used
- Fallback reasons
Relaunch
The unread,
relaunched in one click.A WhatsApp campaign is over? A draft goes back to those who did not read it, with its estimated cost.
- Unread only
- Prefilled draft
- Estimated cost
What the customer gets
On their phone, the right channel.
The customer gets the WhatsApp message with its image and button. Without WhatsApp, the same message arrives by text.
- Image, video or document taken from Drive
- Their name and data in the text
- A text message when the number is not on WhatsApp
Voice alert
Warn everyone, and know who heard.
A list of numbers gets a call with a message, and confirms with one key. Admins only.
A sphere recording, or a text read by text-to-speech in five languages.
Budget
Your WhatsApp budget, capped.
Every WhatsApp message has a cost at Meta. You set a cap per month and per campaign, and you choose what happens when it is reached.
- Rates per country, in your Meta account's currency
- An alert at the threshold you choose, then pause or block
- Blacklisted contacts and those who replied STOP are excluded
Certifications
Check on CertipediaCertified ISO 27001 and ISO 9001. Check it in the register.
ISO/IEC 27001:2022
Information security
How your data is classified, protected and returned, audited by TÜV Rheinland.
ISO 9001:2015
Quality management
Written processes, checked and reviewed: what TÜV Rheinland comes to audit.
The inventory
Everything inside, and what is missing.
Grey items do not exist yet, or not everywhere (web or phone). We would rather say so than leave it out.
Not yet, or not everywhere
Frequently asked questions
What people ask us before their first campaign.
The answers, including when they say what is still missing. Your question is not here? Ask it during the demo.
Your next campaign, sent from the same tool.
A segment, a channel, a template, and the campaign goes out.