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By team · Executive management — Every team's figures, without asking.

Missed calls, late tickets, open deals: the dashboard shows them in real time, with the same figures the teams see. One contract, one invoice, and only the apps you need.

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Late tickets3
TCK_005101Partial delivery+2 h
TCK_005094Disputed invoice+40 min
TCK_005090Product return+15 min
Assigned to the morning team

A week in management

From Monday's figures to Friday's forecast.

Four moments of an ordinary week. Each opens in the app that answers.

Mon

Calls, tickets and deals from last week, by department. Statistics show them with no spreadsheet to merge.

Analytics

AnalyticsSearch everywhere…⌘K4073181
Statistics · week 43
Calls received1 240
Tickets closed128
MonTueWedThuFri
The same figures the teams see
Tue

Thu

Fri

What changes

Fewer questions, more answers on screen.

Customers One customer, one record

The phone system, chat, tickets and deals write to the same record. Nothing to copy over.

Commitments Promised deadlines are measured

Each ticket carries its response and resolution deadline. Late ones go up to the dashboard.

Access Who has access to what

Roles, groups and departments are set in administration, app by app.

The apps

What management reads, app by app.

The offers

The offers that carry these apps.

Bring your tool invoices, we'll show you one.

Thirty minutes to price your setup, app by app, and say what we don't replace.

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