What is Comunik Business?

It is the Comunik Sphère app that follows a sale from start to finish: the opportunity, the pipeline, quotes, invoices, payments, the catalogue and delivery notes. An opportunity is created from a call, an email or a message, and the documents that follow carry over the customer and the lines with no retyping.

Do reminders go out to the customer on their own?

No. You set a schedule of steps per issuing company, for example three days before the due date, then seven and fifteen days after. At each step the reminder is logged on the invoice, the “Dunned N times” counter goes up and the deal owner gets a notification. No reminder email goes to the customer: the salesperson calls or writes, with the invoice in front of them. The “Send reminder” button logs a manual reminder the same way.

Can we email the quote and the invoice from Business?

Yes. The quote, proforma, invoice and credit note go out by email with the PDF attached, from the issuing company's sending address or through Mail. Visible and hidden copies are set per company. The status changes to “Sent” only once the email is accepted. You need a sending address configured and a customer with an email address in the Directory.

Can the customer sign or pay online?

No. Signature is declared: “Mark as signed”, or “Signed outside Sphere” with the date and the attached contract. The signed quote moves the opportunity to “Won”. There is no online payment or payment link either: payments received are recorded on the invoice, with their method and date.

Does Business handle VAT and stamp duty?

Yes. VAT is set line by line, and a checkbox applies stamp duty to the invoice; its amount is set in the settings. Dinar amounts show three decimals. Each issuing company has its currency, its numbering and its document template. Exchange rates are entered by hand.

Can we export invoices to our accounting software?

No. Invoices download as PDF, the opportunities table exports to CSV, and commission statements have their payroll export. There is no accounting export of invoices yet. If that blocks you, say so during the demo: it gets noted.

Does the module work on the phone?

Yes, for the most part: pipeline, opportunity record, quotes, invoices, payments, credit notes, dashboard and statistics. Delivery notes are read-only on the phone, and recurring billing and the module settings are web only.

Comunik Business — One deal, from first call to payment.

A call becomes an opportunity, then a quote, an invoice and a payment, with nothing typed twice.

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Comunik Business

Incoming callNadia KraiemAstréa Distribution06:18

Create an opportunityOpportunity createdEquipment for the new head officeOPP-2026-1057,140.000 TND excl. tax

Equipment for the new head officeOPP-2026-105 · Astréa Distribution · Sonia LahmarOpportunityOPP-2026-105NewQuoteDEV-2026-031SignedInvoiceFAC-2026-044Partially paidDelivery noteBL-2026-012IssuedCollected2,549.280 TND30% collected

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The problem

The quote lives in Word, the follow-up in the salesperson's head.

Without Comunik Business

The call ends and the request stays on a sticky note.
The quote is rebuilt by hand, with last year's prices.
Nobody knows what will sign this month.
Late payments come to light when cash runs short.

With Comunik Business

The opportunity is created from the call, the email or the message.
Lines come from the catalogue and the PDF goes out by email.
The pipeline gives the weighted total and flags deals that stall.
Each invoice shows what is still due and its reminders.

Steer

Know what will sign, and what is sitting still.

The manager sees the quarterly target and what is still likely. The salesperson sees what needs attention.

The quarterly target, and where you will land.

The managers' dashboard adds what is signed to the weighted forecast, and ranks salespeople against their targets.

Stalled deals flag themselves.

A stage that drags on, an expired quote, no exchange for twelve days: the record says so and offers to schedule what comes next.

Koukou tells you what to do next.

On the page, Koukou lists your deals closing this month and overdue invoices, summarises a deal and suggests the next action.

KoukouOn this pageMy deals closing this monthExpected to close this month, soonest firstOverdue invoicesPast due and unpaid, with the amount left to collectSummarise this dealWhere the open deal standsWhat should I do next?The next action on this dealWhat should I do next?Quote DEV-2026-027 expired without a reply, and nothing has moved for 21 days.Call Atlas Courtage this week and offer an updated quote.

The pipeline

A pipeline the whole team reads the same way.

Each stage carries its probability and its total. Moving a card updates the forecast, and deals that stop moving rise on their own.

Open pipeline, weighted forecast, conversion rate
An alert when a deal stalls or a quote expires
The next Calendar activity on every card
Won or lost, with its reason

Sell

A quote built from the catalogue, followed through to the customer.

Quote lines come from the catalogue. The delivery note takes the signed quote, and the customer finds their documents in their own area.

Lines come from the catalogue with their price and VAT. The PDF carries your logo and goes out from the company address. A signed quote wins the opportunity.