Mail Shared mailboxes, assigned
contact@, accounts@, support@: each email is assigned to someone. Nothing sleeps in a personal mailbox.
By setup · Multi-site SMBs — Several sites, several departments, one tool.
Each branch has its own phone system, each department its own tool, and nobody sees the whole. This setup puts the sites on one dialling plan, the teams on the KIT and customer relations in tickets.
Missed calls · by site- Tunis
- Sousse
- Sfax
- Radès
The rollout
From head office to the first consolidated report.
Four steps of a multi-site rollout, each in the app that carries it.
W1
Head office switches first. The dialling plan is set and its numbers ported.
Comunik VOIP
Comunik VOIPSearch everywhere…⌘K4073181
Dialling planHead office71 •• •• 00Head office switchboardported
1xxxHead office extensions42
W2-3
W5
W6
The apps
What every site shares with the others.
- Comunik VOIPThe switchboard, the phones, the server and the bill
- ChatPublic and private channels, threads, mentions
- VisioGuests without an account, waiting room, screen sharing
- MailShared inboxes, assignment, ticket conversion
- DriveFiles, versions, expiring links
- Comunik HelpDeskPipelines, SLAs, macros, AI copilot, CSAT survey
- AnalyticsReports, per-metric goals, exports and scheduled sends
- SettingsThe account, the team, permissions and configuration
Bring the list of your sites, we'll show you one phone system.
Thirty minutes with an advisor: your branches, departments and current tools.